Privacy Policy

1. Introduction

Panther Home Services LLC ("we," "us," or "our") operates the website located at pantherhomeservices.site. We are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

2. Information We Collect

We collect both personal and non-personal information to effectively provide our home repair and remodeling services:

• Personal Information: This includes your name, email address, physical address, phone number, and any project-specific details you submit through our online contact forms, quote requests, or booking applications.
• Non-Personal Information: This includes technical data collected automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, device characteristics, and information about your interactions with our site pages via cookies and tracking pixels.

3. How We Use Your Information

We utilize the collected information to maintain legitimate business operations, including:

• Processing, evaluating, and responding to your inquiries and requests for quotes.
• Scheduling, executing, and managing routine home repair services, roofing, painting, or remodeling projects.
• Providing customer support and troubleshooting technical or account-related issues.
• Sending essential transactional updates, confirmations, service notifications, and reminders.
• With your express opt-in consent, distributing marketing communications, special offers, and promotional discounts.

5. Information Sharing

We do not sell, rent, or trade personal information. We restrict the sharing of your personal data strictly to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your property, provided that these parties agree to keep this information confidential and comply with strict data security standards.

6. Data Protection & Security

We implement robust technical, administrative, and physical safeguards designed to secure your personal information from unauthorized access, alteration, disclosure, or destruction. While we utilize industry-standard measures to protect your data, no security system or transmission of data over the internet can be guaranteed to be 100% secure.

7. Cookies & Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance user experience, analyze traffic trends, and administer the site. You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, certain portions of our website may not function optimally.

8. Your Rights & Choices

You have the right to access, update, correct, or request the deletion of the personal information we maintain about you. You may exercise these rights or withdraw your consent for promotional emails or SMS communications at any time by contacting us directly via [email protected].

9. Children’s Privacy

Our website and home services are not directed to, or intended for, individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.